The WorldHost programmes are comprehensive training toolkits that can be used across a wide variety of industries where the quality of front-line customer service is key to business success. The programmes in Northern Ireland currently include Principles of Customer Service and an Ambassador Workshop.

If you are currently employed in a private sector organisation in Northern Ireland within the tourism, hospitality, travel or passenger transport sectors and your company employs fewer than 250 employees then you could be eligible for financial assistance through the Department for Employment and Learning funded package for WorldHost customer service training. Please see Programme Pricing for more information.