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Welcome to WorldHost
Our Programmes
  • Principles of Customer Service

    This programme is designed to enhance customer service skills and behaviours by providing the fundamentals of service professionalism.

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  • Ambassador Workshop

    The WorldHost Ambassador Workshop supports ambassadors or volunteers in providing a warm and friendly welcome to visitors to the UK

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  • Customers With Disabilities

    The WorldHost Customers with Disabilities programme aims to increase awareness and sensitivity towards customers with disabilities..
               
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  • Service Across Cultures

    Give your staff the skills to communicate effectively with customers from different cultures and backgrounds

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  • Principles of Supervising Customer Service Performance

    Coaching skills to create a real customer service culture in your business.

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About WorldHost

ni 2012 our time our place

Over the next three years Northern Ireland will host an impressive series of events, celebrations and the launch of many amazing new visitor attractions. To help businesses in the tourism, hospitality, leisure and passenger transport sectors gain a competitive edge in this time of opportunity the Northern Ireland Tourist Board, the sector skills council People 1st, and the Department for Employment and Learning are working in close partnership to provide WorldHost customer service training in Northern Ireland. Find out more...

Announcements
Author: Created: 04 May 2012 14:27
Keeping you up-to-date with the latest happenings in WorldHost NI Training...
22 April 2013 12:46
Twenty drivers from Value Cabs have undergone WorldHost training to ensure they are equipped with industry leading customer service skills when welcoming visitors to Northern Ireland.
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