Twenty drivers from Value Cabs have undergone WorldHost training to ensure they are equipped with industry leading customer service skills when welcoming visitors to Northern Ireland.

It’s a full sweep for these 7 newly trained Northern Ireland Tourist Guides as they are the first candidates to achieve all four WorldHost programmes.

Last week, a group of WorldHost ‘students’ left the classroom and took to the great outdoors around Ballymoney as part of their lessons! But these were not your typical students!

Pupils from Londonderry, Limavady and Strabane recently came together at North West Regional College to celebrate their success as the latest recipients of a worldwide customer service qualification.

Local staff who are showing their passion to Customer Service Excellence by taking part in Northern Ireland’s first WorldHost Level 3 Principles of Supervising Customer Service Performance

The customer was king as over 100 operators, businesses and stakeholders in the tourism industry took an NITB Masterclass in WorldHost customer service training.

The 'At Your Service – WorldHost One Year On' masterclass, which explored best practice through the eyes of local and global customer service champions, was designed to celebrate and maintain Northern Ireland's growing commitment to world-class customer service standards.

Deli Lites in Newry has become the latest organisation in Northern Ireland to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.

The Mayor of Larne congratulates McKillops of Carnlough on bringing WorldHost Recognised Business status to the area.

Iveagh Movie Studios, Banbridge has taken big leaps in its commitment to delivering world class customer service to its patrons and has as a result become one of the first organisations in Northern Ireland and the first in Banbridge district to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.

Three local businesses are among the first in Northern Ireland to gain national recognition for their commitment to customer service after being awarded WorldHost Recognised Business status.

Cherryville House in Portadown, Newforge House in Magheralin and Emma Reynolds Music in Lurgan received their awards after attending a two day WorldHost programme.