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Our Programmes

The WorldHost programmes are comprehensive training toolkits that can be used across a wide variety of industries where the quality of front-line customer service is key to business success.

Principles of Customer Service

This programme is designed to enhance customer service skills and behaviours by providing the fundamentals of service professionalism.

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Ambassador Workshop

The WorldHost Ambassador Workshop supports ambassadors or volunteers in providing a warm and friendly welcome to visitors to the UK

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Customers With Disabilities

The WorldHost Customers with Disabilities programme aims to increase awareness and sensitivity towards customers with disabilities..
           
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Service Across Cultures

Give your staff the skills to communicate effectively with customers from different cultures and backgrounds

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Principles of Supervising Customer Service Performance

Coaching skills to create a real customer service culture in your business.

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Become a Licensed Facilitator

Through our WorldHost trainer programme you can become licensed to deliver one or all of the WorldHost programmes

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Sales Powered by Service

Transform your front-line staff into effective sales professionals.
          

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Open Programmes

Open Programmes coming to your area

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Programme Pricing

WorldHost programme prices.

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Register Your Interest

Register your interest in the WorldHost programmes or get information on upcoming courses.


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