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Customers With Disabilities

The WorldHost Customers with Disabilities programme aims to increase awareness and sensitivity towards customers with disabilities.
By having this knowledge, service providers can make people with disabilities feel more comfortable and welcome.

Course Content

  • Purpose
  • Language of disabilities
  • Things to consider
  • Having a disability
  • Detection of a disabilities
  • Important tips for service providers

Booking Options

Option 1 - Open Programmes

Individuals can attend an open Customers With Disabilities course delivered by an independent WorldHost licensed trainer.

Option 2 - In company Training

One of our Licensed Trainers can deliver the WorldHost Customers With Disabilities course within your business. For more information please email WorldHost@tourismni.com.

Option 3 - Train the Facilitator

A business or organisation can arrange for its own trainers to attend the Train the Facilitator programme. Once licensed, your in-house trainer can deliver the WorldHost programme and can purchase training materials and certificates directly from Tourism NI.

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